Description
In
, Frank Viscuso – author, speaker, and career deputy chief – shares the secrets of effective fire service leadership, introduces the traits and skills essential for successful fire service leaders, and discusses the importance of customer service.
Designed to help you reach the top of your profession, this audiobook is considered a must-listen for anyone who is ready to step up and lead!
※This book does not belong on your bookshelf; it belongs on your desk, dog-eared, highlighted, and written in. Don＊t just read it. Use it.§ (Vincent Dunn, deputy chief (retired), FDNY)
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