Description
Updated in its 7
th
edition,
provides an introduction to conflict and conflict management that is firmly grounded in current theory, research, and practice, covering the whole range of conflict settings (interpersonal, group, and organizational). Encompassing a broad spectrum of theoretical perspectives, the text includes an abundance of real life case studies that illustrate key concepts and help students learn how to apply theory. The book*s emphasis on application of concepts makes it highly accessible to students, while expanding their understanding of both conflict theory and practical skills.






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