Description
Fresh new material and perspectives benefiting from two new coauthors
More problems, techniques, resources, and video-based examples of effective representation in mediation
Integrated access to videos, allowing students to view professionals applying techniques discussed in the book as they read
Streamlined presentation–concise excerpts and summaries that allow shorter reading assignments
Greater coverage of online dispute resolution (ODR) and dispute systems design (DSD)–two of the most important new directions in the field
Increased focus on gender, #MeToo, culture, social activism, historical inequities, anti-racism, and other crucial issues affecting dispute resolution today
Discussion of how dispute resolution is changing with new technological advances, social trends and hybrid processes
Expanded arbitration section, with attention to adhesion contracts, recent cases and legislation
Access to arbitration games, exercises and streaming interviews with top arbitration experts
An in-depth chapter on mixing ADR modes and hybrid processes
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